Advanced Healing Technologies
Expansions for Mind, Body & Spirit
Expansions for Mind, Body & Spirit
POLICIES
SHIPPING
We process most orders as we receive them and usually ship them within 3 days. Our shipping and handling fee for most items is between $5.00 to $20.00 to addresses inside the continental U.S. International packages are slightly more expensive. We ship orders until 5:00 pm PST M-F, except U.S. holidays. Read our shipping policy in detail below. If you have any questions please contact us.
If you request speedier shipping, additional charges will apply. We ship packages at our discretion via the United States Postal Service (USPS) 1st Class and Priority, UPS or FedEx. Orders are shipped without delivery signature requirements unless otherwise requested (additional fees apply). We will send with a delivery confirmation/tracking number and therefore we are not responsible for lost or stolen packages. Please specify any special shipping instructions (Specific Carrier, Overnight Delivery , 2Day Delivery, Signature Requirement, Insurance, etc.) at the time your order is placed. Additional fees will apply for special delivery requests.
RETURNS
Unused/Unopened Returns:
If the items you purchased are 'unused and unopened'* and you're not completely satisfied, please email us at: info@advancedhealingtechnologies.com within 30 days of the shipping date to get a Return Authorization Number (RAN). After you receive your RAN, you may return the item to us for a refund of your purchase price less shipping and handling. You are responsible for return postage and securely packaging and shipping the returned item(s) (we recommend insuring the package, we are not responsible for items lost or damaged during return transit). When we receive your return, you will be promptly refunded by the same method as the purchase was made.
*'Unused and unopened' means there are no signs of usage, all seals are intact, and all paperwork and packaging is present.
30 day Money Back Guarantee:
Some items come with this type of guarantee. It will be noted on the item. Items for this kind of return must be without physical damage to the product.
Gently Used/Opened Returns:
If the items you purchased are used and/or opened and you're not completely satisfied, please email us at: info@advancedhealingtechnologies.com within 30 days of the shipping date to get a Return Authorization Number. If your product is defective and has a warranty from the manufacturer, please contact them directly. Items that are not defective must be authorized for return and are subject to a 15% restocking fee. Items that are damaged, missing or damaged packaging/paperwork or items that show excessive wear, may not be approved for return. After you receive your Return Authorization Number, you may return the item to us for a refund of your purchase price less shipping, handling and the restocking fee (if applicable). You are responsible for return postage and securely packaging and shipping the returned item(s) (we recommend insuring the package as we are not responsible for items damaged during transit). When we receive your return, you will be promptly refunded by the same method as the purchase was made.
Unused/Unopened Returns:
If the items you purchased are 'unused and unopened'* and you're not completely satisfied, please email us at: info@advancedhealingtechnologies.com within 30 days of the shipping date to get a Return Authorization Number (RAN). After you receive your RAN, you may return the item to us for a refund of your purchase price less shipping and handling. You are responsible for return postage and securely packaging and shipping the returned item(s) (we recommend insuring the package, we are not responsible for items lost or damaged during return transit). When we receive your return, you will be promptly refunded by the same method as the purchase was made.
*'Unused and unopened' means there are no signs of usage, all seals are intact, and all paperwork and packaging is present.
30 day Money Back Guarantee:
Some items come with this type of guarantee. It will be noted on the item. Items for this kind of return must be without physical damage to the product.
Gently Used/Opened Returns:
If the items you purchased are used and/or opened and you're not completely satisfied, please email us at: info@advancedhealingtechnologies.com within 30 days of the shipping date to get a Return Authorization Number. If your product is defective and has a warranty from the manufacturer, please contact them directly. Items that are not defective must be authorized for return and are subject to a 15% restocking fee. Items that are damaged, missing or damaged packaging/paperwork or items that show excessive wear, may not be approved for return. After you receive your Return Authorization Number, you may return the item to us for a refund of your purchase price less shipping, handling and the restocking fee (if applicable). You are responsible for return postage and securely packaging and shipping the returned item(s) (we recommend insuring the package as we are not responsible for items damaged during transit). When we receive your return, you will be promptly refunded by the same method as the purchase was made.
CANCELLATION
Cancellations must be requested within 24 hours of when the order was placed, before 5:00 pm PST. If your order has already been shipped after the first 24 hours, and you still wish to cancel it, we must treat it as a return and you may not be eligible to receive a refund of the S/H and return postage.
We reserve the right to change or alter our policies without prior notice. We will always maintain fairness and integrity for all orders.
You are responsible for reading and understanding our policies in order to use our services.
Cancellations must be requested within 24 hours of when the order was placed, before 5:00 pm PST. If your order has already been shipped after the first 24 hours, and you still wish to cancel it, we must treat it as a return and you may not be eligible to receive a refund of the S/H and return postage.
We reserve the right to change or alter our policies without prior notice. We will always maintain fairness and integrity for all orders.
You are responsible for reading and understanding our policies in order to use our services.